Shipping policy
Shipping Details
Last updated: September 2026
At SwiftCrate, we strive to deliver your orders as quickly and reliably as possible. Below you will find all the information you need about our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods and Estimated Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–10 business days |
| Express Shipping | 2–5 business days |
| International Shipping | 7–21 business days |
Delivery times are estimates and may vary depending on your location and external factors such as customs or weather conditions.
Shipping Costs
Shipping costs are calculated at checkout based on your order weight, dimensions, and delivery location. We offer free standard shipping on orders over a minimum threshold (displayed at checkout).
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our carrier's website.
International Orders
We ship to many countries worldwide. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. SwiftCrate is not responsible for any delays caused by customs clearance.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately. We will work with the carrier to investigate and resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please reach out to us at support@SwiftCrate.store and we will be happy to assist you.